Karen Szotek BSc ACCA
Joanna Grant BSc ACA
We hope that you will never have occasion to complain about any of our work but be assured that, if you do, any concerns will be treated very seriously and fully investigated. Small matters can usually be resolved by discussion with the principal you normally see. Should you still be unhappy you are always free to make contact with one of our other principals to discuss your concerns. In the unlikely event that no resolution can be achieved then you can ask the Institute of Chartered Accountants of Scotland for assistance. This level of professional oversight is only available to you because you are dealing with a firm of Chartered Accountants.
In common with all accountancy and legal practices the firm is required by the Proceeds of Crime Act 2008 and the Money Laundering Regulations 2007 to: · maintain identification procedures for clients and beneficial owners of clients; · maintain records of identification evidence and the work undertaken for the client; and · report, in accordance with the relevant legislation and regulations. We are obliged to comply with the terms and conditions of the above legislation. We will provide details if requested.
We comply with the provisions of the Data Protection Act 1998 when processing personal data about our clients. To enable us to properly carry out any client engagement and for related purposes such as updating and enhancing our client records, analysis for management purposes and statutory returns, legal and regulatory compliance and crime prevention we may obtain, process, use and disclose personal data about our clients.
Tindell, Grant & Co Limited is registered for VAT under number 751129057.
In accordance with the requirements of the Provision of Services Regulations 2009 our professional indemnity insurer is RSA, St Mark’s Court, Chart Way, Horsham, West Sussex, RH12 1XL. The territorial coverage is worldwide excluding any action for a claim brought in any court in the United States of America or Canada.